Privacy Policy
Introduction
Delightful Tech and Training Solutions LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Enroll in training courses
- Contact us through our contact form
- Participate in surveys or feedback forms
This information may include:
- Name and contact information (email address, phone number, mailing address)
- Company name and job title
- Payment information (processed securely through third-party payment processors)
- Course enrollment and completion data
- Communication preferences
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage, including:
- IP address and browser type
- Operating system and device information
- Pages visited and time spent on our site
- Referring website addresses
- Cookies and similar tracking technologies
How We Use Your Information
We use the collected information for various purposes, including:
- Providing, maintaining, and improving our training services
- Processing course enrollments and managing your account
- Sending you important updates about your courses and account
- Responding to your inquiries and providing customer support
- Sending marketing communications (with your consent)
- Analyzing website usage to improve user experience
- Detecting and preventing fraud or security issues
- Complying with legal obligations
Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: We may share information with third-party vendors who perform services on our behalf (e.g., payment processing, email delivery, hosting services)
- Business Transfers: In connection with any merger, sale of company assets, or acquisition
- Legal Requirements: When required by law or to protect our rights, property, or safety
- With Your Consent: When you have given us explicit permission to share your information
Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Opt-Out: Unsubscribe from marketing communications
- Data Portability: Request a copy of your data in a portable format
To exercise these rights, please contact us.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings. However, disabling cookies may limit certain features of our website.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us.