Terms of Use

Last Updated: 30 January 2025

Agreement to Terms

These Terms of Use ("Terms") constitute a legally binding agreement between you and Delightful Tech and Training Solutions LLC ("Company," "we," "our," or "us") concerning your access to and use of our website and training services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

Services Description

Delightful Tech and Training Solutions provides customized technical training courses and related educational services. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

User Accounts

Registration

To access certain features of our services, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the security of your password and account credentials
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

Account Termination

We reserve the right to suspend or terminate your account at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.

Course Enrollment and Payment

Enrollment

When you enroll in a course, you agree to participate in good faith and comply with all course requirements and deadlines. Course availability, schedules, and instructors are subject to change.

Payment Terms

  • All fees are stated in U.S. dollars unless otherwise specified
  • Payment is due at the time of enrollment unless other arrangements are made
  • All sales are final unless otherwise stated in our refund policy
  • We reserve the right to change our fees at any time

Refund Policy

Refund requests must be submitted in writing. Refunds may be granted at our sole discretion based on the following guidelines:

  • Full refund: Cancellation at least 14 days before course start date
  • 50% refund: Cancellation 7-13 days before course start date
  • No refund: Cancellation less than 7 days before course start date or after course has begun

We reserve the right to make exceptions to this policy on a case-by-case basis.

Intellectual Property Rights

Our Content

All content provided through our services, including but not limited to course materials, text, graphics, logos, images, videos, and software, is owned by or licensed to Delightful Tech and Training Solutions LLC and is protected by copyright, trademark, and other intellectual property laws.

License to Use

We grant you a limited, non-exclusive, non-transferable license to access and use our course materials solely for your personal, non-commercial educational purposes. You may not:

  • Reproduce, distribute, or publicly display our content without permission
  • Create derivative works based on our content
  • Use our content for commercial purposes
  • Remove or alter any copyright or proprietary notices
  • Share your account access or course materials with others

User Conduct

You agree not to:

  • Use our services for any unlawful purpose or in violation of these Terms
  • Harass, abuse, or harm other users or instructors
  • Impersonate any person or entity or misrepresent your affiliation
  • Interfere with or disrupt our services or servers
  • Attempt to gain unauthorized access to any part of our services
  • Upload or transmit viruses, malware, or other harmful code
  • Collect or harvest information about other users
  • Use automated systems to access our services without permission

Privacy

Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our data collection and use practices.

Disclaimers and Limitations of Liability

Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not guarantee that our services will be uninterrupted, secure, or error-free, or that any defects will be corrected. We make no warranties about the accuracy, reliability, or completeness of any content or information provided through our services.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, Delightful Tech And Training Solutions LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM:

  • Your access to or use of or inability to access or use our services
  • Any conduct or content of any third party on our services
  • Any content obtained from our services
  • Unauthorized access, use, or alteration of your transmissions or content

Our total liability to you for any claims arising from or related to these Terms or our services shall not exceed the amount you paid us in the twelve (12) months prior to the event giving rise to the liability.

Indemnification

You agree to indemnify, defend, and hold harmless Delightful Tech and Training Solutions LLC, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:

  • Your use of our services
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Your violation of any applicable laws or regulations

Dispute Resolution

Governing Law

These Terms shall be governed by and construed in accordance with the laws of California, without regard to its conflict of law provisions.

Arbitration

Any dispute arising from or relating to these Terms or our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, rather than in court, except that you may assert claims in small claims court if your claims qualify.

Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of our services after such modifications constitutes your acceptance of the updated Terms.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Delightful Tech and Training Solutions LLC regarding your use of our services.

Contact Information

If you have any questions about these Terms, please contact us.